Customer Satisfaction

Company Name

Customer Contact

Product/ Study code

Date

Study Request (Order placement)

Ease to request study

Terms & conditions satisfactory

Protocol design

Availability of personnel

Response times to: Phone

Response times to: Fax

Response times to: Email

Our team attitude & performance

On time?

Method of delivery

Good technical advisor

Report complies with current guidelines; EMEA, FDA, GLP, GCP...etc.

Report design

Would you please give any comments on how the company could improve the quality of products or services provided to you?

Name
E-mail